Account, billing & usage
Manage your plan, see your AI and storage usage, buy credits, download invoices, and understand what happens when you upgrade, cancel, or miss a payment.
Everything about your account is under My account at the bottom of the sidebar (on a phone, under More). Your plan badge — Trial, Full Suite, or your plan's name — is shown next to it.
The account tabs#
| Tab | What's there |
|---|---|
| Summary | Your name, email, and plan; theme; a link to API & MCP; and your AI allowance at a glance. |
| Security | Two-factor sign-in and signing out every device. See Two-factor sign-in. |
| Profile | Your name, email, and the date you joined. |
| Plans | Every plan, monthly or yearly, with Subscribe or Manage, and Upgrade to Full Suite if you're on single plans. |
| AI usage | AI operations used this month, your credit balance, your storage meter, and one-time purchases (credit packs and the Court-ready Message Log). |
| Billing | Your subscriptions and their status, Manage billing & invoices, and your last 12 invoices. |
Subscribing#
- Choose a planOpen Plans, pick monthly or yearly, and click Subscribe on the plan you want.
- Pay securelyCheckout is handled by Stripe. Promotion codes can be entered there.
- Come backYou'll see "Payment received — your plan and AI allowance are up to date." Your new allowance is available immediately.
Not sure which plan? Plans, trial & AI operations explains what each includes.
Upgrading to Full Suite#
If you have a single-tool plan, Upgrade to Full Suite converts it in place. You're charged the prorated difference for the rest of your billing period, and your billing interval stays the same. If you hold more than one single plan, the others are set to end at the close of their current period so you're not paying twice.
Buying AI credits#
On AI usage, choose how many AI Credit Packs you want ($5 for 10 operations, up to 50 packs at once). Credits never expire and are only used after your monthly allowance runs out.
Storage#
The storage meter on AI usage shows how much you've used against your plan's limit (1 GB free, 20 GB trial and single plans, 100 GB Full Suite). Evidence files, document files and their saved versions, and original message-import files all count. If an upload would go over, it's stopped with a message showing your usage — nothing already stored is affected.
Invoices and payment details#
Manage billing & invoices opens Stripe's secure billing portal, where you can update your card, download receipts and invoices, and cancel. Recent invoices are also listed on the Billing tab with a View link.
Cancelling#
- Cancel from Manage billing & invoices.
- You keep your paid features until the end of the period you've paid for, then move to the free plan.
- Nothing is deleted. Free-plan limits only stop new uploads beyond the limits, and exports get the DRAFT watermark again. You can resubscribe any time.
If a payment fails#
If your card is declined, the subscription is marked past due and paid features pause until it's fixed. A banner — "Payment issue — update your card" — links straight to where you can fix it. Once payment goes through, everything is restored.
Refunds#
If a one-time purchase is refunded, it's marked refunded on your account automatically. To ask about a refund, use Help & complaints and choose Billing or refund request.
Password and email#
- Forgot your password? Click Forgot password? on the sign-in page. The reset link works once and expires after 60 minutes. Resetting your password signs you out on every device.
- Changing your password while signed in isn't available yet — use the reset link from the sign-in page.
- Changing your email isn't available yet. Contact support if you need to.
Closing your account#
Before you leave, export anything you want to keep — see Binders & exports. Then contact support to close your account.